Choosing a software solution is more than just a technical question - it's about trust, reliability and real support in everyday life. That's why we are particularly pleased to receive valuable feedback from our customers, who experience Zeitwart in daily use.

A recent testimonial from Daniel Hofmann, LIV Heilbronn library, puts it in a nutshell:

"Zeitwart, which we primarily use as a room booking tool, has enabled us to demonstrably improve our service. The software runs reliably - but what really sets Zeitwart apart is the personal support: feedback is provided quickly, competently and with a great deal of understanding for the often complex structures in the public sector."

A particular focus in Heilbronn was on connecting a heterogeneous user landscape with various identity providers. The library is used by students and employees of several institutions - including Heilbronn University (HHN), the Baden-Württemberg Cooperative State University Heilbronn (DHBW Heilbronn) and the Baden-Württemberg Cooperative State University - Centre for Advanced Studies (DHBW CAS). All three identity systems were seamlessly integrated via Shibboleth (SAML2) so that members of these institutions can easily log in with their respective university account.

In addition, Zeitwart also enables the integration of external users without Shibboleth - for example through local accounts or self-service registration. This ensures that external groups can also be flexibly integrated into the booking processes.

Another highlight: the use of automated workflows enables role-based assignment at login. Based on defined characteristics (in this case SAML2 attributes), the system recognises whether they are employees or students and automatically assigns them the appropriate role. This almost completely eliminates the need for manual maintenance - a real added value for administration.

"Even minor issues are dealt with immediately - always in a friendly, professional manner and with genuine commitment. You don't just feel well looked after at Zeitwart, you feel like a real partner at eye level."

This feedback makes us proud - and confirms our claim: we see ourselves not just as a software provider, but as a reliable partner that supports institutions in the digitalisation of their space and resource management. Zeitwart grows with the requirements - whether federated identity systems, automatic role logic or multi-client capability: flexibility meets real practical relevance.